Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Guimarães; Remote; EUR 9,900 - 13,000; Full time

Benefits offered by this job

Structured onboarding

2-week nesting period

Relocation package

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to deliver first-line B2B support for global brands. This remote role is based in Greece, with compensation €1,045.72 gross per month, paid over 14 months, plus a performance bonus up to 10% and a relocation package.

You will handle printer troubleshooting, software inquiries, technical issues, and order processing via phone and email, delivering professional, accurate, and solution-oriented service.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and internal communications.
• Excellent written communication and interpersonal skills.
• Strong computer literacy and confidence using digital tools.
• Customer-focused and solution-oriented mindset.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese proficiency

English proficiency

Written communication

Computer literacy

Problem-solving

Independent work

Customer-focused

Tools

CRM

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to deliver first-line B2B support for global brands. This remote role is based in Greece, with compensation €1,045.72 gross per month, paid over 14 months, plus a performance bonus up to 10% and a relocation package.

You will handle printer troubleshooting, software inquiries, technical issues, and order processing via phone and email, delivering professional, accurate, and solution-oriented service.