Remote Polish-Speaking Pet Support Specialist

Cross Border Talents

Almada

Teletrabalho

EUR 18 000 - 29 000

Tempo integral

14 dias+

Gerador de candidaturas

Uma candidatura completa num minuto — currículo personalizado e carta de apresentação, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Performance-based monthly bonus

Resumo da oferta

Cross Border Talents in Portugal is seeking a native Polish-speaking Customer Support Specialist for a 100% remote role. You will assist Polish-speaking customers with inquiries about pet supplies, using English as a secondary language.

You will handle multi-channel support (email, chat, phone), maintain accurate records in the CRM, and work from a quiet home office in Portugal on a full-time contract with a performance-based monthly bonus.

Qualificações

Native Polish and professional fluency in English.
Excellent verbal and written communication with a customer-first attitude.
Ability to navigate multiple software applications and CRM systems efficiently.
Must be based in Portugal with a quiet home-office suitable for remote work.

Responsabilidades

Deliver exceptional customer service to Polish-speaking clients via email, chat, and phone.
Assist customers with order status updates, product inquiries, returns, and general support for pet care supplies.
Troubleshoot customer issues promptly to maintain high customer satisfaction.
Maintain accurate records of customer interactions and account details in the CRM.
Collaborate with team members to improve service processes and response times.