Remote Italian Customer Care Specialist – Streaming

Cross Border Talents; Portugal; Remote; EUR 16,740 - 22,320; Full time

Benefits offered by this job

Performance Bonus

Meal Card Allowance

Health Insurance

Job summary

A leading recruitment agency is looking for an Italian Customer Care Specialist to provide exceptional support to subscribers of a popular streaming platform. This remote role based in Portugal requires fluency in Italian and English, strong communication skills, and availability for a rotational schedule. Benefits include a 6-month contract, performance bonuses, and health insurance. Join the team to support a growing streaming channel.

Qualifications

• Fluency in Italian (spoken and written) and good command of English.
• Strong communication and interpersonal skills.
• Ability to learn new tools quickly.
• Availability to work on a rotational schedule.

Responsibilities

• Provide outstanding customer support for subscribers.
• Assist with inquiries related to subscriptions and technical issues.
• Ensure a seamless and positive customer experience.
• Collaborate with the team to resolve challenges.

Skills

Fluency in Italian

Communication skills

Tech-savviness

Fluency in English (B2)

Job description

A leading recruitment agency is looking for an Italian Customer Care Specialist to provide exceptional support to subscribers of a popular streaming platform. This remote role based in Portugal requires fluency in Italian and English, strong communication skills, and availability for a rotational schedule. Benefits include a 6-month contract, performance bonuses, and health insurance. Join the team to support a growing streaming channel.