Remote Hospitality Onboarding Coach - Bilingual EN/PT

Userc Dehradun; Lisboa; Remote; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Remote work

Job summary

Cloudbeds, a remote-first hospitality software company, is seeking an Onboarding Coach in Portugal. You will train clients on the Cloudbeds system, tailor onboarding to their needs, and ensure they finish onboarding with confidence.

You will support clients via video, phone, and email, resolve inquiries, and collaborate with Sales to demonstrate ROI and drive retention. English and Portuguese fluency are required, with Spanish a plus.

Qualifications

• Experience training clients on enterprise software.
• Ability to tailor onboarding to client needs.
• Fluency in English and Portuguese; Spanish a plus.

Responsibilities

• Train clients on the Cloudbeds system via video, phone, and email.
• Tailor onboarding programs to client requirements and workflows.
• Resolve client inquiries and collaborate with Sales to demonstrate ROI and drive retention.

Skills

Client training

Onboarding

Multilingual: English/Portuguese

Spanish a plus

Job description

Cloudbeds, a remote-first hospitality software company, is seeking an Onboarding Coach in Portugal. You will train clients on the Cloudbeds system, tailor onboarding to their needs, and ensure they finish onboarding with confidence.

You will support clients via video, phone, and email, resolve inquiries, and collaborate with Sales to demonstrate ROI and drive retention. English and Portuguese fluency are required, with Spanish a plus.