Remote Bilingual Admin & Student Support Specialist

Jobgether; Portugal; Remote; EUR 18,000 - 29,000; Full time

Benefits offered by this job

Weekly payments

Free training and upskilling

Remote work with international client

Ongoing support and guidance

Job summary

Jobgether is seeking a highly organized Bilingual Administrative & Client Support Assistant based in Portugal to support a remote education business. You will handle administrative tasks, student support, onboarding, CRM updates, and bilingual communication in English and Spanish, all in a fully remote setting.

The role emphasizes accuracy, reliability, and long-term collaboration, with structured training on internal systems and processes.

Qualifications

• Previous experience in administration, customer service, sales support, executive assistance, business support, or related field.
• Excellent written and spoken English and Spanish, with professional communication.
• Strong written and verbal communication across calls, emails, and messaging platforms.
• Excellent organizational, time-management, recordkeeping, and attention-to-detail skills.
• Demonstrated ability to review work, identify errors, and maintain data accuracy.
• Proficiency in Google Workspace: Sheets, Docs, Gmail, Drive, Classroom.
• Experience with CRM platforms for client interactions, onboarding, and follow-ups is preferred.
• Ability to learn new software and adapt to changing processes.

Responsibilities

• Administrative operations and student support: review diagnostics and pre-class work; prepare individualized homework lists.
• Student progress tracking: maintain records across gradebooks, trackers, and internal systems.
• Student onboarding and course preparation: organize student information and access to platforms; release materials.
• Mock exam assistance: proctor, review submissions, and grade practice exams per training.
• Bilingual client communication: communicate with students, parents, and clients in English and Spanish via calls, email, and chat.
• Student follow-up: monitor assignments and deadlines; document updates.
• Client intake and onboarding coordination: assist with intake, scheduling, and onboarding activities.
• Sales and CRM support: maintain client records and track onboarding progress in CRM.
• Technology and systems support: use Google Workspace, Classroom, and CRM tools; report issues.
• Team collaboration and process improvement: participate in meetings and training; share progress and challenges.
• Adaptability and continuous learning: learn new tools and workflows as needed.

Skills

Bilingual English/Spanish

Administrative support

Customer service

CRM experience

Google Workspace

Google Classroom

Data entry

Recordkeeping

Scheduling

Remote work

Tools

Google Workspace

CRM platforms

Google Classroom

Job description

Jobgether is seeking a highly organized Bilingual Administrative & Client Support Assistant based in Portugal to support a remote education business. You will handle administrative tasks, student support, onboarding, CRM updates, and bilingual communication in English and Spanish, all in a fully remote setting.

The role emphasizes accuracy, reliability, and long-term collaboration, with structured training on internal systems and processes.