German Remote Customer Support Specialist – Portugal

TalenTrail; Portugal; Remote; EUR 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive relocation support

Health insurance

Access to exclusive employee discounts

Full training delivered by certified instructors

Clear paths for career growth

Job summary

A global service provider is seeking a Costumer Support representative fluent in German for a remote position in Portugal. The role involves communicating with customers, managing inquiries, and ensuring satisfaction while providing support for major brands. Ideal candidates will possess strong communication skills and multitasking abilities. The company offers full training and a competitive salary, along with health insurance and career development opportunities.

Qualifications

• Fluency in German and proficiency in English are essential.
• Excellent communication and problem-solving skills required.
• Strong multitasking abilities and attention to detail are important.

Responsibilities

• Communicate with customers via phone, chat, and email.
• Monitor and manage customer cases for timely resolution.
• Maintain high levels of customer satisfaction.

Skills

Fluency in German (spoken and written)

Proficient in English (minimum B2 level)

Excellent communication and problem-solving skills

Strong multitasking abilities

Attention to detail

Job description

A global service provider is seeking a Costumer Support representative fluent in German for a remote position in Portugal. The role involves communicating with customers, managing inquiries, and ensuring satisfaction while providing support for major brands. Ideal candidates will possess strong communication skills and multitasking abilities. The company offers full training and a competitive salary, along with health insurance and career development opportunities.