Remote German-Speaking Customer Advisor | Cruise Booking

Cbtalents; Faro; Remote; EUR 25,000 - 35,000; Full time

Job summary

A customer service company is hiring German-speaking Customer Service Agents for a remote position in Portugal. Agents will assist customers via phone, email, and chat, ensuring satisfaction throughout the booking process. The ideal candidate is fluent in German, has excellent communication skills, and can work independently. Join a vibrant team in the travel industry with opportunities for growth.

Qualifications

• Experience in a customer-focused environment.
• Eu Passport or valid work permit required.
• Strong customer service mindset.

Responsibilities

• Assist customers via phone, email, and chat.
• Handle sales inquiries confidently.
• Guide clients through available packages and promotions.
• Resolve queries to ensure customer satisfaction.
• Upsell services to enhance customer experience.
• Maintain accurate records of interactions.

Skills

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication and persuasion skills

Ability to work independently

Job description

A customer service company is hiring German-speaking Customer Service Agents for a remote position in Portugal. Agents will assist customers via phone, email, and chat, ensuring satisfaction throughout the booking process. The ideal candidate is fluent in German, has excellent communication skills, and can work independently. Join a vibrant team in the travel industry with opportunities for growth.