Remote German-Speaking Cruise & Service Agent

Cbtalents; Lisboa; Remote; EUR 16,000 - 21,000; Full time

Benefits offered by this job

Opportunity to work from home

Career development in a global environment

Job summary

A customer service company is seeking German-speaking Customer Service & Sales Agents for a remote position in Portugal. You will assist customers in planning their cruise experiences via phone, email, and chat. Ideal candidates are fluent in German (C1+) and proficient in English (B2+), with experience in a customer-oriented environment. This role offers the opportunity to work from home, supporting a prestigious project in the travel industry.

Qualifications

• Experience in a customer-focused environment.
• Ability to assist customers via phone, email, and chat.

Responsibilities

• Assist customers in booking cruise experiences.
• Handle sales inquiries with professionalism.
• Guide clients through available packages and promotions.
• Resolve customer queries to ensure satisfaction.

Skills

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication and persuasion skills

Ability to work independently

Job description

A customer service company is seeking German-speaking Customer Service & Sales Agents for a remote position in Portugal. You will assist customers in planning their cruise experiences via phone, email, and chat. Ideal candidates are fluent in German (C1+) and proficient in English (B2+), with experience in a customer-oriented environment. This role offers the opportunity to work from home, supporting a prestigious project in the travel industry.