German-Speaking Remote Support Coordinator - Portugal

Cbtalents; Portimão; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading recruitment firm is seeking a German-speaking Customer Service Agent for a remote position in Portugal. You will assist customers with booking cruises, handle inquiries, and resolve queries to ensure a high level of customer satisfaction. Ideal candidates have experience in customer service and are fluent in German and proficient in English. Join a dynamic international team and enjoy career development in the travel and tourism industry.

Serviços

Career development opportunities

Work from home flexibility

Qualificações

• Experience in a customer-focused environment.
• Ability to work independently.
• EU Passport or valid work permit required (No Visa provided).

Responsabilidades

• Assist customers via phone, email, and chat.
• Handle sales inquiries confidently.
• Guide clients through available packages.
• Resolve queries and ensure customer satisfaction.
• Upsell services to enhance customer experience.
• Maintain accurate records of customer interactions.

Conhecimentos

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication skills

Persuasion skills

Descrição da oferta de emprego

A leading recruitment firm is seeking a German-speaking Customer Service Agent for a remote position in Portugal. You will assist customers with booking cruises, handle inquiries, and resolve queries to ensure a high level of customer satisfaction. Ideal candidates have experience in customer service and are fluent in German and proficient in English. Join a dynamic international team and enjoy career development in the travel and tourism industry.