German-Speaking Remote Cruise Sales & Support

Cbtalents; Leiria; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Opportunity to work from home

Career development and growth opportunities

Job summary

A leading customer service provider is seeking a German-speaking Customer Support Agent to assist customers in booking unforgettable cruise experiences. This remote role requires fluent German and strong English communication skills. You'll handle inquiries via phone, email, and chat while providing detailed product knowledge and upselling services to enhance customer satisfaction. Join an international team dedicated to career development in the travel industry.

Qualifications

• Fluent in German and proficient in English required.
• Experience in customer service is essential.
• Must have excellent communication skills.

Responsibilities

• Assist customers via phone, email, and chat.
• Handle sales inquiries with confidence.
• Guide clients through available packages and promotions.

Skills

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication and persuasion skills

Experience in a customer-focused environment

Job description

A leading customer service provider is seeking a German-speaking Customer Support Agent to assist customers in booking unforgettable cruise experiences. This remote role requires fluent German and strong English communication skills. You'll handle inquiries via phone, email, and chat while providing detailed product knowledge and upselling services to enhance customer satisfaction. Join an international team dedicated to career development in the travel industry.