Remote German-Speaking Cruise Booking Specialist

Cbtalents; Braga; Remote; EUR 13,000 - 20,000; Full time

Job summary

A leading travel services provider is looking for a German-speaking Customer Service & Sales Agent for a remote position limited to northern Portugal. Applicants should be fluent in German and proficient in English, with mandatory sales experience. The role involves assisting customers with cruise bookings and providing exceptional service. Candidates must reside in Coimbra or further north and have the ability to manage a remote work schedule.

Qualifications

• Must reside in Coimbra or further north in Portugal.
• Ability to manage a structured remote schedule.
• Experience in a customer-focused environment is preferred.

Responsibilities

• Assist customers via phone, email, and chat.
• Handle sales inquiries professionally.
• Guide clients through available packages and promotions.
• Resolve customer queries and ensure satisfaction.
• Upsell services to enhance customer experience.
• Maintain accurate records of interactions.

Skills

Fluent in German (C1+)

Proficient in English (B2+)

Experience in sales

Excellent communication skills

Persuasion skills

Ability to work independently

Job description

A leading travel services provider is looking for a German-speaking Customer Service & Sales Agent for a remote position limited to northern Portugal. Applicants should be fluent in German and proficient in English, with mandatory sales experience. The role involves assisting customers with cruise bookings and providing exceptional service. Candidates must reside in Coimbra or further north and have the ability to manage a remote work schedule.