German-Speaking Remote Cruise Sales Agent

Cbtalents; Aveiro; Remote; EUR 21,000 - 24,000; Full time

Job summary

A leading customer service provider is looking for a German Sales & Customer Care Associate for a remote position in Portugal (Coimbra and north). Responsibilities include assisting customers with cruise bookings and upselling services. Candidates must be fluent in German and have sales experience. Opportunity to work from home, with structured support for career development in a vibrant international team.

Qualifications

• Must reside in Coimbra or further north in Portugal.
• Experience in sales is mandatory, ideally in a customer-focused environment.
• Ability to work independently and manage a structured remote schedule.

Responsibilities

• Assist customers via phone, email, and chat, providing detailed product knowledge.
• Handle sales inquiries with confidence and professionalism.
• Guide clients through available packages and promotions.
• Resolve queries and ensure customer satisfaction.
• Upsell services to enhance the customer experience.
• Maintain accurate records of customer interactions.

Skills

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication skills

Sales experience

Job description

A leading customer service provider is looking for a German Sales & Customer Care Associate for a remote position in Portugal (Coimbra and north). Responsibilities include assisting customers with cruise bookings and upselling services. Candidates must be fluent in German and have sales experience. Opportunity to work from home, with structured support for career development in a vibrant international team.