Remote German Customer Support Specialist – Automotive
Cross Border Talents
Consigue una respuesta de este empleador
Tu currículum y tu carta de presentación, adaptados exactamente a lo que buscan contratar.
Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
Cross Border Talents is hiring a German Customer Support Agent for a fully remote role based in Portugal. You will assist customers via phone, chat and email, resolving inquiries about automotive and digital products to ensure a superior customer experience.
Requirements include native German or C1, English at least B2, excellent communication and documentation skills. The position offers a monthly gross salary of €1,055 paid over 14 months, plus a daily food allowance and relocation support in
Formación
- Native German or C1 German proficiency.
- English level B2.
- Knowledge of automotive and digital products is an advantage.
- Strong communication and problem-solving skills.
- Good documentation and computer skills.
Responsabilidades
- Handle customer enquiries via phone, chat and email.
- Provide assistance with automotive and digital products.
- Troubleshoot issues and offer effective solutions.
- Document customer interactions and resolutions accurately in CRM systems.
- Collaborate with colleagues to improve the customer experience.
- Stay up to date with the latest offers, policies and services.
- Maintain high standards of quality, efficiency and customer satisfaction.
Conocimientos
Descripción del empleo
Cross Border Talents is hiring a German Customer Support Agent for a fully remote role based in Portugal. You will assist customers via phone, chat and email, resolving inquiries about automotive and digital products to ensure a superior customer experience.
Requirements include native German or C1, English at least B2, excellent communication and documentation skills. The position offers a monthly gross salary of €1,055 paid over 14 months, plus a daily food allowance and relocation support in
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
