German Automotive Customer Specialist - Remote

Cross Border Talents; Coimbra; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Job summary

Cross Border Talents is hiring a Customer Specialist to support customers in the automotive industry. This role involves assisting with inquiries about vehicles, orders, and services, ensuring a positive experience through various channels.

The ideal candidate should be fluent in German and have a professional mindset. Benefits include competitive salary, performance bonuses, and comprehensive insurance, along with the option for remote work.

Qualifications

• EU citizenship or valid Portuguese residency card required.
• Must have professional, detail-oriented, proactive mindset.
• Eager to learn and grow in the travel field.

Responsibilities

• Provide professional support through phone, email, chat, and digital channels.
• Assist customers with vehicle-related questions and account inquiries.
• Manage requests related to orders, appointments, subscriptions, and payments.

Skills

Fluent in German (C1/C2 level)

Strong analytical abilities

Creative communication

Job description

Cross Border Talents is hiring a Customer Specialist to support customers in the automotive industry. This role involves assisting with inquiries about vehicles, orders, and services, ensuring a positive experience through various channels.

The ideal candidate should be fluent in German and have a professional mindset. Benefits include competitive salary, performance bonuses, and comprehensive insurance, along with the option for remote work.