German Automotive Customer Specialist - Remote

Cross Border Talents; Aveiro; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonuses

Comprehensive Insurance

Meal Allowance

Remote Work

Job summary

Cross Border Talents is hiring a Customer Specialist in Aveiro, Portugal, to join a dynamic international team in the automotive industry. The role involves assisting customers with vehicle inquiries and providing outstanding support through various channels.

Qualified candidates should be fluent in German (C1/C2 level) and possess a professional and proactive mindset. Exciting benefits include competitive salary, performance bonuses, comprehensive insurance, and the possibility of remote work.

Qualifications

• Must have EU citizenship or valid Portuguese residency card.
• Eager to learn and grow in the Travel field.

Responsibilities

• Provide professional support through phone, email, chat, and digital channels.
• Assist customers with vehicle-related questions, services, and account inquiries.
• Manage requests related to orders, appointments, subscriptions, and payments.
• Resolve customer concerns efficiently while maintaining high service standards.
• Document customer interactions and case updates in internal systems.

Skills

Fluent in German (C1/C2 level)

Strong analytical skills

Creative communication abilities

Detail-oriented mindset

Proactive approach

Job description

Cross Border Talents is hiring a Customer Specialist in Aveiro, Portugal, to join a dynamic international team in the automotive industry. The role involves assisting customers with vehicle inquiries and providing outstanding support through various channels.

Qualified candidates should be fluent in German (C1/C2 level) and possess a professional and proactive mindset. Exciting benefits include competitive salary, performance bonuses, comprehensive insurance, and the possibility of remote work.