Remote German Customer Support – Automotive

Cross Border Talents; Albufeira; Remote; EUR 11.000 - 13.000; Vollzeit

Benefits dieser Stelle

€1,055 gross salary (14 months)

Food allowance €7.63/day

100% remote work

Relocation support (selected cases)

Accommodation assistance in Lisbon (if

Zusammenfassung

Cross Border Talents is seeking a German-speaking Customer Support Agent to join an international team. The role is fully remote from Portugal and focuses on assisting customers with automotive and digital products via phone, chat and email. Fluent German and English (B2) are required.

You will document interactions in CRM systems and work to maintain high customer satisfaction. The position offers €1,055 gross per month paid over 14 months, plus a daily food allowance and possible relocation

Qualifikationen

• Native German or C1 proficiency
• B2 level English
• Strong communication and problem-solving skills
• Good documentation and computer skills

Aufgaben

• Handle customer enquiries via phone, chat and email
• Provide assistance with automotive and digital products
• Troubleshoot issues and offer effective solutions
• Document customer interactions and resolutions accurately in CRM systems
• Collaborate with colleagues to improve the customer experience
• Stay up to date with the latest offers, policies and services
• Maintain high standards of quality, efficiency and customer satisfaction

Jobbeschreibung

Cross Border Talents is seeking a German-speaking Customer Support Agent to join an international team. The role is fully remote from Portugal and focuses on assisting customers with automotive and digital products via phone, chat and email. Fluent German and English (B2) are required.

You will document interactions in CRM systems and work to maintain high customer satisfaction. The position offers €1,055 gross per month paid over 14 months, plus a daily food allowance and possible relocation