Remote Dutch Customer Specialist Medical Devices

Cross Border Talents; Lisboa; Teletrabalho; EUR 21 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Language bonus

Meal allowance

Health & Life Insurance

Collaborative team

Relocation assistance

Remote work

Resumo da oferta

Cross Border Talents is hiring a Customer Specialist for a Medical Devices Project in Portugal. You will support customers across phone, email, chat and other channels, handling product information, orders, deliveries and general inquiries with clear, accurate responses.

The role requires Dutch and English language proficiency, EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset. Relocation and remote work options are offered.

Qualificações

• Fluent in Dutch (C1/C2) and English (C1).
• 1 year experience in Customer Support.
• Analytical, creative and strong communication abilities.
• Professional, detail-oriented, proactive, eager to learn.

Responsabilidades

• Provide professional, friendly customer support via phone, email, chat and other channels.
• Assist customers with inquiries related to medical devices, orders, deliveries, accounts and services.
• Record interactions accurately and escalate as needed.
• Collaborate with internal teams to resolve issues effectively.
• Maintain high standards of customer service and satisfaction.

Descrição da oferta de emprego

Cross Border Talents is hiring a Customer Specialist for a Medical Devices Project in Portugal. You will support customers across phone, email, chat and other channels, handling product information, orders, deliveries and general inquiries with clear, accurate responses.

The role requires Dutch and English language proficiency, EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset. Relocation and remote work options are offered.