Dutch Medical Devices Support Specialist - Remote

Cross Border Talents; Lisboa; Teletrabalho; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Language Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Remote Work

Resumo da oferta

Cross Border Talents seeks a Customer Specialist for a Medical Devices Project. You will deliver professional support across phone, email, chat and other channels, handling inquiries on products, orders and services.

You will record interactions and collaborate with internal teams to resolve issues efficiently, ensuring a positive customer experience. The role requires Dutch (C1/C2) and English (C1), EU citizenship or Portuguese residency, and at least 1 year in customer support.

Qualificações

• Fluent in English and Dutch as required
• EU citizenship or Portuguese residency
• Minimum 1 year in customer support
• Professional, proactive and eager to learn in CS

Responsabilidades

• Provide professional, empathetic support via phone, email, chat and other channels.
• Answer inquiries about medical devices, products, orders, deliveries, accounts and services.
• Record interactions clearly in internal systems and escalate when needed.
• Collaborate with internal teams to resolve issues efficiently.
• Maintain high standards of service, accuracy and customer satisfaction.

Conhecimentos

Analytical thinking

Creativity

Communication skills

Descrição da oferta de emprego

Cross Border Talents seeks a Customer Specialist for a Medical Devices Project. You will deliver professional support across phone, email, chat and other channels, handling inquiries on products, orders and services.

You will record interactions and collaborate with internal teams to resolve issues efficiently, ensuring a positive customer experience. The role requires Dutch (C1/C2) and English (C1), EU citizenship or Portuguese residency, and at least 1 year in customer support.