Remote Danish-Speaking E-commerce Advisor

Cross Border Talents; Lagos; Teletrabalho; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance

Paid holiday and Christmas bonuses

Extra payment for late hours and holidays

Fully remote work with hardware provided

Resumo da oferta

A multinational recruiting firm in Portugal is seeking a Danish-speaking E-commerce Advisor to assist customers in a renowned tech brand's online store. The role offers full-time, fully remote work with relocation assistance and competitive salary. Candidates must possess C2-level Danish and fluent English skills, excellent attention to detail, and be able to manage tasks independently. Extra payments for overtime and public holidays are included.

Qualificações

• C2-level Danish and fluent English (C1) required.
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.
• Willingness to work on rotating shifts.

Responsabilidades

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.
• Collaborate with carriers and internal departments.

Conhecimentos

C2-level Danish

Fluent English (C1)

Attention to detail

Communication skills

Descrição da oferta de emprego

Remote Danish-Speaking E-commerce Advisor

About the job Remote Danish-Speaking E-commerce Advisor

Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!

If you're still abroad, relocation assistance is provided, including housing!

Location: Remote from Continental Portugal
Contract: Full-time, 12-month renewable

Start dates: several dates available through June and July

About the Brand:
Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.

Role Overview:
As a Danish-speaking E-commerce Support Specialist, you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.

Responsibilities:

Respond to customer queries on orders, deliveries, returns, and payments.

Securely handle sensitive data and follow internal escalation procedures.

Communicate professionally through email, phone, and chat.

Collaborate with carriers and internal departments.

Requirements:

C2-level Danish and fluent English (C1)- written and spoken levels

Excellent attention to detail and communication skills.

Ability to manage tasks independently and meet deadlines.

Willingness to work on rotating shifts.

• Already in Portugal or open to relocating from this role
• EU member state passport or a valid residence card for Portugal

Offer includes:

Relocation and housing support for international candidates, as well as assistance with obtaining necessary documentation (taxpayer's number and social security number for Portugal)

Competitive monthly salary

Paid holiday and Christmas bonuses.

• Extra payment for working late hours, public holidays and Sundays

Fully remote work with hardware provided.