Remote Account Operations Lead for Strategic Clients

Toptal; Portugal; Remote; EUR 50,000 - 75,000; Full time

Job summary

A leading global talent network is seeking an Account Operations Manager to oversee client accounts and ensure operational processes run smoothly. The ideal candidate will have 3–5 years of experience in account operations and project coordination, with strong skills in Salesforce and Excel. This remote position offers full-time employment, focused on supporting client success through effective management and communication.

Qualifications

• 3–5+ years in account operations, project coordination, or client services within client-facing environments.
• Proven ability to manage complex workflows and stakeholders.
• Strong relationship-building skills with client commitment.

Responsibilities

• Oversee day-to-day operational processes for client accounts.
• Lead internal meetings and maintain data accuracy in Salesforce.
• Collaborate with Legal and Finance to manage contracts and billing.

Skills

Account operations

Project coordination

Relationship-building

Excel/Google Sheets

Salesforce

Problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Tableau

Excel/Google Sheets

Job description

A leading global talent network is seeking an Account Operations Manager to oversee client accounts and ensure operational processes run smoothly. The ideal candidate will have 3–5 years of experience in account operations and project coordination, with strong skills in Salesforce and Excel. This remote position offers full-time employment, focused on supporting client success through effective management and communication.