Receptionist – Moov Hotel Évora

Hotelmoov; Évora; On-site; EUR 15,000 - 20,000; Full time

Job summary

Hotelmoov in Évora is seeking a motivated individual for a customer service role at the reception. The position requires at least one year of experience in similar roles, confident communication skills, and a flair for customer service. Proficiency in English and French is mandatory, while knowledge of additional foreign languages is a plus. Responsibilities include managing check-ins and check-outs, handling payments, addressing client inquiries, and managing the busy reception environment.

Qualifications

• At least 1 year’s professional experience in the same or similar roles.
• Good communicator with a flair for customer service.
• Enjoy working as part of a team.
• Good knowledge of English and French (mandatory); other foreign languages are an asset.

Responsibilities

• Contact with clients.
• Carry out check-in and check-out.
• Room Allocation.
• Payment management.
• Complaints/suggestions management.
• Manage reception during busy times and at night.
• Answer questions about the city and other inquiries.

Skills

Customer service

Communication

Knowledge of English

Knowledge of French

Job description

Responsibilities

Reporting to the Assistant Director and the Operations Director, your main responsibilities will include:

• Contact with clients
• Carry out check-in and check-out
• Room Allocation
• Payment management
• Complaints/suggestions management

Managing a reception at busy times and during the night

• Answering questions about the city (places to visit, restaurants, transport, etc.) and any other questions that may arise before, during and after your stay.

Profile

• At least 1 year’s professional experience in the same or similar roles
• Good communicator with a flair for customer service
  Enjoy working as part of a team
• Good knowledge of English and French (mandatory), with other foreign languages an asset (preferable)

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