Multilingual Hotel Receptionist - Night Shift

Hotelmoov; Porto; On-site; EUR 18,000 - 25,000; Full time

Job summary

Hotelmoov in Porto, Portugal is seeking a skilled Receptionist to manage guest interactions and support hotel operations. With responsibilities including check-in/out, room allocation, and payment handling, the ideal candidate will possess at least one year of experience in similar roles and strong communication abilities, particularly in English, Spanish, and French. A passion for customer service and teamwork is essential. This role is critical during busy periods and requires answering various guest inquiries about the area.

Qualifications

• At least 1 year’s professional experience in the same or similar roles.
• Good communicator with a flair for customer service.
• Enjoy working as part of a team.

Responsibilities

• Contact with clients.
• Carry out check-in and check-out.
• Room allocation.
• Payment management.
• Complaints/suggestions management.
• Managing a reception at busy times and during the night.
• Answering questions about the city and travel.

Skills

Customer service skills

Communication skills

Knowledge of English

Knowledge of Spanish

Knowledge of French

Job description

Hotelmoov in Porto, Portugal is seeking a skilled Receptionist to manage guest interactions and support hotel operations. With responsibilities including check-in/out, room allocation, and payment handling, the ideal candidate will possess at least one year of experience in similar roles and strong communication abilities, particularly in English, Spanish, and French. A passion for customer service and teamwork is essential. This role is critical during busy periods and requires answering various guest inquiries about the area.