Hotel Receptionist & Night Concierge — Bilingual EN/FR

Hotelmoov; Évora; Presencial; EUR 15 000 - 20 000; Tempo integral

Resumo da oferta

Hotelmoov in Évora is seeking a motivated individual for a customer service role at the reception. The position requires at least one year of experience in similar roles, confident communication skills, and a flair for customer service. Proficiency in English and French is mandatory, while knowledge of additional foreign languages is a plus. Responsibilities include managing check-ins and check-outs, handling payments, addressing client inquiries, and managing the busy reception environment.

Qualificações

• At least 1 year’s professional experience in the same or similar roles.
• Good communicator with a flair for customer service.
• Enjoy working as part of a team.
• Good knowledge of English and French (mandatory); other foreign languages are an asset.

Responsabilidades

• Contact with clients.
• Carry out check-in and check-out.
• Room Allocation.
• Payment management.
• Complaints/suggestions management.
• Manage reception during busy times and at night.
• Answer questions about the city and other inquiries.

Conhecimentos

Customer service

Communication

Knowledge of English

Knowledge of French

Descrição da oferta de emprego

Hotelmoov in Évora is seeking a motivated individual for a customer service role at the reception. The position requires at least one year of experience in similar roles, confident communication skills, and a flair for customer service. Proficiency in English and French is mandatory, while knowledge of additional foreign languages is a plus. Responsibilities include managing check-ins and check-outs, handling payments, addressing client inquiries, and managing the busy reception environment.