Production App Support & Reliability Engineer

Axians Portugal; Lisboa; Presencial; EUR 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Employee assistance program

Training and certifications

Resumo da oferta

Axians Portugal is seeking an experienced Application Support professional to join a Production Support team responsible for stability, availability, and performance of critical business applications. You will manage production environments, resolve incidents, and collaborate with multiple stakeholders to deliver IT services and long-term solutions.

The role emphasizes troubleshooting Java-based applications, DevOps deployments, monitoring, and strong collaboration across teams.

Qualificações

• Experience in Application Production Support for critical environments.
• Follows ITIL incident, problem, and change management.
• Troubleshooting and performance optimization of Java-based applications.
• Experience with OpenShift, Kubernetes and cloud environments.
• Knowledge of API gateway technologies.
• Solid Linux administration skills.
• Experience with monitoring/observability tools.
• Familiarity with Agile and Scrum practices.

Responsabilidades

• Monitor and maintain business-critical applications, ensuring high availability and optimal performance.
• Participate in incident, problem, and change management processes, adhering to ITIL and SLAs.
• Troubleshoot technical issues and collaborate with development, infrastructure, and external teams to implement solutions.
• Execute deployments, upgrades, patches, and change requests using DevOps tools and methodologies.
• Implement and optimize monitoring and observability practices to detect and resolve issues.
• Maintain technical documentation, procedures, and runbooks.
• Collaborate with Scrum teams to improve reliability and user experience.
• Participate in on-call support to ensure continuity of critical services.

Conhecimentos

Java Applications

OpenShift

Kubernetes

API Gateways

Linux Administration

CI/CD

SQL Databases

Agile / Scrum

Portuguese & English

Ferramentas

Dynatrace

Grafana

Prometheus

Jaeger

ELK

GitLab

ArgoCD

Jenkins

Nexus

Ansible

Terraform

SQL Server

PostgreSQL

Descrição da oferta de emprego

Axians Portugal is seeking an experienced Application Support professional to join a Production Support team responsible for stability, availability, and performance of critical business applications. You will manage production environments, resolve incidents, and collaborate with multiple stakeholders to deliver IT services and long-term solutions.

The role emphasizes troubleshooting Java-based applications, DevOps deployments, monitoring, and strong collaboration across teams.