Production Support & Reliability Engineer

Extia; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

Extia in Lisbon is looking for a skilled IT professional to provide advanced support for production applications and manage high-priority incidents. The ideal candidate will possess strong communication skills and problem-solving abilities, with expertise in Linux and Windows environments.

You will be responsible for ensuring application stability and implementing operational improvements while collaborating with cross-functional teams to enhance system reliability and service availability.

Qualificações

• Experience in Application Support, Production Support, or Site Reliability Engineering.
• Strong expertise in troubleshooting complex issues across applications, databases, middleware, and infrastructure.
• Solid understanding of desktop applications, web applications, REST APIs, and distributed systems.

Responsabilidades

• Provide advanced support for production applications.
• Lead the management of high-priority production incidents.
• Monitor application health and system performance.
• Plan and deliver operational improvement initiatives.
• Collaborate with cross-functional teams.
• Support production environments across Linux and Windows platforms.
• Streamline operational processes through scripting and automation.

Conhecimentos

Strong communication skills

Problem-solving and analytical thinking

Leadership

Ferramentas

Linux

Windows

Bash

PowerShell

Python

HAProxy

Apache

IIS

Zabbix

Grafana

Descrição da oferta de emprego

Extia in Lisbon is looking for a skilled IT professional to provide advanced support for production applications and manage high-priority incidents. The ideal candidate will possess strong communication skills and problem-solving abilities, with expertise in Linux and Windows environments.

You will be responsible for ensuring application stability and implementing operational improvements while collaborating with cross-functional teams to enhance system reliability and service availability.