Senior Application Production Support Banking & Automation

Axians | Digital Solutions - Tech Talent; Lisboa; Presencial; EUR 40 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Employee assistance program

Performance bonuses

Resumo da oferta

Axians seeks a Senior Application Production Support professional to join our Lisbon team, delivering production support for banking applications, troubleshooting incidents, and driving automation and service improvements.

You will monitor performance, manage incidents, and participate in on-call rotations, DR exercises, and change support while collaborating with cross-functional teams. Fluency in English is required.

Qualificações

• Proven experience in L1/L2 Application Production Support within complex environments.
• Previous experience supporting applications in the banking sector.
• Experience with Autosys and middleware technologies such as MQ and Tomcat.
• Familiarity with reporting and visualization tools such as Power BI or Tableau.
• Fluent English communication skills, both written and verbal.

Responsabilidades

• Provide production support for critical applications and platforms, ensuring service availability and stability.
• Analyze, troubleshoot, and resolve incidents and service requests raised by business teams.
• Monitor application, middleware, and system performance, identifying and addressing potential issues proactively.
• Contribute to service quality improvements through automation initiatives and problem management practices.
• Participate in production support activities, including shifts, on-call rotations, disaster recovery exercises, and application change support.

Conhecimentos

Unix/Linux environments

Shell Scripting

Oracle Databases

SQL

PL/SQL

Data Platforms

Data Warehousing

Monitoring

Cloud

Automation

ITIL

Incident Management

Problem Management

Service Improvement

English Communication

Ferramentas

Dynatrace

Kubernetes

Docker

Ansible

Autosys

MQ

Tomcat

Power BI

Tableau

Descrição da oferta de emprego

Axians seeks a Senior Application Production Support professional to join our Lisbon team, delivering production support for banking applications, troubleshooting incidents, and driving automation and service improvements.

You will monitor performance, manage incidents, and participate in on-call rotations, DR exercises, and change support while collaborating with cross-functional teams. Fluency in English is required.