Exciting Opportunity: Portuguese Customer Service Representative Lisbon!

Cross Border Talents; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer service provider is looking for a Customer Service Representative to join their team in Lisbon. You'll provide outstanding support to users of a popular Betting App, handle queries, and ensure customer satisfaction. The ideal candidate speaks native Portuguese and English at a B2 level, is skilled in communication, and is ready to work in a fast-paced environment with rotating shifts. Competitive salary and benefits are offered, along with the chance to live in vibrant Lisbon.

Serviços

Competitive Basic Salary

Annual Bonus

Meal Allowance

Transport Allowance

Health Insurance

Qualificações

• Native Portuguese (European) and English at a B2 level.
• Ability to work in rotating shifts, including night shifts.
• Passion for delivering exceptional customer service.

Responsabilidades

• Provide outstanding customer support to users of our Betting App.
• Assist customers with queries and resolve issues quickly and efficiently.
• Work in a 24/7 environment with rotating shifts.

Conhecimentos

Excellent communication skills

Customer-oriented attitude

Ability to handle a fast-paced environment

Multitasking

Descrição da oferta de emprego

About the job Exciting Opportunity: Portuguese Customer Service Representative Lisbon!

Location: Lisbon, Portugal (On-site)
Languages: Native Portuguese (European) + English (B2)

Are you passionate about sports, technology, and providing top-notch customer service? Join our dynamic team and work with one of the most exciting Betting Apps in the industry! We are looking for a Customer Service Representative to support our Portuguese market in Lisbon. If you're ready for a fast-paced role with the chance to work in a vibrant city with plenty of opportunities for growth, this could be the perfect fit for you!

What We Offer:

• Competitive Basic Salary for a rewarding career
• Annual Bonus based on performance and results
• Meal Allowance to help with your daily meals
• Transport Allowance for your daily commute
• Health Insurance from day one (small monthly contribution required; free after 6 months of contract)

Your Role:

• Provide outstanding customer support to users of our Betting App
• Assist customers with queries and resolve issues quickly and efficiently
• Provide expert advice on app usage, betting features, and technical troubleshooting
• Work in a 24/7 environment with rotating shifts, including night shifts, to support our customers around the clock
• Ensure customer satisfaction by delivering top-quality service at all times

Requirements:

• Native Portuguese (European) and English at a B2 level
• Excellent communication skills, both written and verbal
• Ability to handle a fast-paced environment and multitask effectively
• Customer-oriented attitude with a passion for delivering exceptional service
• Availability for rotating shifts, including night shifts, and 2 days off (rotative)

Why Lisbon?

Living and working in Lisbon offers the perfect blend of workand lifestyle. Here's why you'll love living in this exciting city:

• Stunning Weather: Lisbon enjoys mild winters and warm summers, perfect for outdoor activities all year round.
• Rich Culture & History: Explore historic sites like the Belém Tower, Jerónimos Monastery, and the iconic Alfama district.
• Vibrant Social Scene: Enjoy the bustling nightlife, café culture, and delicious Portuguese cuisine.
• Beautiful Beaches: Lisbon's coastal location gives you easy access to some of the best beaches in Portugal, perfect for weekend relaxation or after-work unwinding.
• Affordability: Lisbon offers a great cost of living compared to other major European cities, making it an ideal destination to live and work.

Ready to be part of an exciting industry while enjoying life in Lisbon? Apply now and start your journey with a leading Betting App in a city that offers both career growth and unbeatable lifestyle!