Exciting Opportunity: Portuguese Customer Service Representative Lisbon!

Cross Border Talents; Amadora; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Basic Salary

Annual Bonus

Meal Allowance

Transport Allowance

Health Insurance

Job summary

A leading customer service provider is seeking a Customer Service Representative in Lisbon. Responsibilities include providing support for a popular Betting App and assisting customers with their queries. Candidates need to be fluent in Portuguese and possess strong communication skills to thrive in a fast-paced environment. This position offers competitive salary, bonuses, and health insurance from day one.

Qualifications

• Native Portuguese speaker and proficient in English.
• Strong communication skills required.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide outstanding customer support to users.
• Assist customers with queries and resolve issues.
• Maintain high customer satisfaction.

Skills

Native Portuguese (European)

English (B2 level)

Excellent communication skills

Ability to multitask

Customer-oriented attitude

Job description

About the job Exciting Opportunity: Portuguese Customer Service Representative Lisbon!

Location: Lisbon, Portugal (On-site)
Languages: Native Portuguese (European) + English (B2)

Are you passionate about sports, technology, and providing top-notch customer service? Join our dynamic team and work with one of the most exciting Betting Apps in the industry! We are looking for a Customer Service Representative to support our Portuguese market in Lisbon. If you\'re ready for a fast-paced role with the chance to work in a vibrant city with plenty of opportunities for growth, this could be the perfect fit for you!

What We Offer:

• Competitive Basic Salary for a rewarding career
• Annual Bonus based on performance and results
• Meal Allowance to help with your daily meals
• Transport Allowance for your daily commute
• Health Insurance from day one (small monthly contribution required; free after 6 months of contract)

Your Role:

• Provide outstanding customer support to users of our Betting App
• Assist customers with queries and resolve issues quickly and efficiently
• Provide expert advice on app usage, betting features, and technical troubleshooting
• Work in a 24/7 environment with rotating shifts, including night shifts, to support our customers around the clock
• Ensure customer satisfaction by delivering top-quality service at all times

Requirements:

• Native Portuguese (European) and English at a B2 level
• Excellent communication skills, both written and verbal
• Ability to handle a fast-paced environment and multitask effectively
• Customer-oriented attitude with a passion for delivering exceptional service
• Availability for rotating shifts, including night shifts, and 2 days off (rotative)

Why Lisbon?

Living and working in Lisbon offers the perfect blend of workand lifestyle. Here\'s why you\'ll love living in this exciting city:

• Stunning Weather: Lisbon enjoys mild winters and warm summers, perfect for outdoor activities all year round.
• Rich Culture & History: Explore historic sites like the , Jerónimos Monastery, and the iconic Alfama district.
• Vibrant Social Scene: Enjoy the bustling nightlife, cafe culture, and delicious Portuguese cuisine.
• Beautiful Beaches: Lisbon\'s coastal location gives you easy access to some of the best beaches in Portugal, perfect for weekend relaxation or after-work unwinding.
• Affordability: Lisbon offers a great cost of living compared to other major European cities, making it an ideal destination to live and work.

Ready to be part of an exciting industry while enjoying life in Lisbon? Apply now and start your journey with a leading Betting App in a city that offers both career growth and unbeatable lifestyle!