Portuguese Speaker? Work in Vibrant Greece

CB Talents; Porto; Hybrid; EUR 12,000 - 13,000; Full time

Benefits offered by this job

Comprehensive training

Salary progression to €1,150+ (€1,100–

Monthly productivity bonus

Relocation support

Well-being activities

Job summary

CB Talents is seeking a Portuguese-speaking customer support specialist in Athens, offering on-site or remote options. You will be the first point of contact for users and help resolve tech issues, payments and subscriptions.

The role requires native Portuguese or C1, English (B2), good typing speed and strong multitasking. Comprehensive training is provided plus career progression opportunities.

Qualifications

• Native-level Portuguese or C1 and English (B2) required.
• Strong written communication and good PC skills expected.
• Typing speed of 25+ words per minute and ability to multitask in a fast-paced environment.

Responsibilities

• Be the first point of contact for Portuguese-speaking users via phone, chat, email and social media.
• Resolve technical issues with apps, devices, accounts and subscriptions; assist with payments, refunds and subscriptions.
• Escalate complex cases and follow up until resolution.

Skills

Portuguese proficiency

English proficiency

Written communication

Typing speed 25+ WPM

Multitasking

Job description

Fluent in Portuguese and curious about tech? Start an international career in Athens, a capital known for its history, culture and warm hospitality, supporting some of the world's leading digital brands.

Location: Athens, Greece (remote available for selected teams)
Work Model: On-site or remote
Language: Portuguese (native or C1) + English (B2)
Schedule: Monday to Friday, Rotational shift between 08.00 - 20.00 (occasional weekends in some teams)
Salary: €1,045.72 – €1,100 gross/month, paid over 14 times a year

What you'll do

• Be the first point of contact for Portuguese-speaking users via phone, chat, email and social media
• Solve technical issues with apps, devices, accounts and online services, and assist with payments, refunds and subscriptions
• Escalate complex cases and follow up until they are resolved

What we're looking for

• Native-level or C1 Portuguese and B2 English (C1 for some teams)
• Strong written communication, good PC skills and typing speed of 25+ WPM
• Ability to multitask and stay calm in a fast-paced environment (customer support experience is a plus; some teams require 1+ year)

What's in it for you

• Comprehensive training and a nesting period to help you start with confidence
• Salary progression: €1,100 after 12 months, €1,150 after 3 years (depending on the team's starting salary)
• Monthly productivity bonus of up to €300 or 20% of gross salary
• One-time payments of €300 gross after 3 months and €500 gross after 9 months (selected teams)
• Transportation bonus up to €100/month and food allowance up to €80/month (selected on-site teams, based on on-site attendance)
• Relocation support for remote/abroad positions
• Team well-being activities