Portuguese Customer Care/Tech Support in Athens,Greece (Relocation)

Cross Border Talents; Porto; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading talent acquisition firm is looking for Portuguese-speaking Customer Service & Technical Support professionals for opportunities in Athens, Greece. Relocation support is provided. Candidates will respond to inquiries, resolve customer issues, and document interactions. This role offers an attractive salary paid 14 times per year and options for onsite or remote work.

Serviços

Attractive salary paid 14 times a year

Paid training

Qualificações

• Fluent or native Portuguese speaker.
• Ability to provide exceptional customer service.
• Comfort with technical support tasks.

Responsabilidades

• Respond to customer inquiries via phone, email or chat.
• Resolve issues efficiently and ensure customer satisfaction.
• Document customer interactions and maintain records.

Conhecimentos

Fluency in Portuguese

Customer service skills

Technical support knowledge

Descrição da oferta de emprego

Overview

Portuguese Customer Care/Tech Support in Athens, Greece (Relocation)

Cross Border Talents is hiring for the roles of Portuguese-Speaking Customer Service & Technical Support Roles in Athens, Greece! Relocation support is offered.

About the job

Are you a fluent or native Portuguese speaker looking for a change of scenery (with relocation provided)? How about an exciting career opportunity in Greece? Join our client\'s team and provide exceptional customer service or technical support for world-leading brands!

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
• Provide accurate information and resolve issues efficiently to ensure customer satisfaction.
• Escalate complex problems to appropriate teams while maintaining customer communication.
• Document customer interactions and maintain up-to-date records in the system.
• Follow company guidelines and policies to handle sensitive information securely.
• Participate in training sessions and stay updated on product knowledge and company processes.
• Meet individual and team performance targets, including quality and productivity metrics.

Work setup

Options for onsite or remote roles in Athens, depending on the project.

Training

Paid initial training of varying duration to prepare you for success.

Benefits / What\'s Offered

What\'s Offered:

• - Attractive Salary: Paid 14 times per year.