Portuguese Speaker? Work in Vibrant Greece (Relocation Provided)

CB Talents SP; Porto; Hybrid; EUR 12,000 - 13,000; Full time

Benefits offered by this job

Relocation support

Training and onboarding

Team activities

Job summary

Cross Border Talents is hiring for a Portuguese-speaking customer support role in Athens. You’ll be the first contact for users via phone, chat, email and social media, helping with tech issues and payments.

The role offers on-site or remote work, English and Portuguese requirements, training, and a salary in the €1,045.72–€1,150 range with potential bonuses and relocation support.

Qualifications

• Native-level or C1 Portuguese and B2 English (C1 for some teams).
• Strong written communication and good PC skills.
• Typing speed of 25+ WPM.

Responsibilities

• Be the first point of contact for Portuguese-speaking users via phone, chat, email and social media
• Solve technical issues with apps, devices, accounts and online services, and assist with payments, refunds and subscriptions
• Escalate complex cases and follow up until they are resolved

Skills

Portuguese language

English language

Customer support

Job description

Fluent in Portuguese and curious about tech? Start an international career in Athens, a capital known for its history, culture and warm hospitality, supporting some of the world's leading digital brands.

Location: Athens, Greece (remote available for selected teams)
Work Model: On-site or remote
Language: Portuguese (native or C1) + English (B2)
Schedule: Monday to Friday, Rotational shift between 08.00 - 20.00 (occasional weekends in some teams)
Salary: €1,045.72 – €1,100 gross/month, paid over 14 times a year

What you'll do

• Be the first point of contact for Portuguese-speaking users via phone, chat, email and social media
• Solve technical issues with apps, devices, accounts and online services, and assist with payments, refunds and subscriptions
• Escalate complex cases and follow up until they are resolved

What we're looking for

• Native-level or C1 Portuguese and B2 English (C1 for some teams)
• Strong written communication, good PC skills and typing speed of 25+ WPM
• Ability to multitask and stay calm in a fast-paced environment (customer support experience is a plus; some teams require 1+ year)

What's in it for you

• Comprehensive training and a nesting period to help you start with confidence
• Salary progression: €1,100 after 12 months, €1,150 after 3 years (depending on the team's starting salary)
• Monthly productivity bonus of up to €300 or 20% of gross salary
• One-time payments of €300 gross after 3 months and €500 gross after 9 months (selected teams)
• Transportation bonus up to €100/month and food allowance up to €80/month (selected on-site teams, based on on-site attendance)
• Relocation support for remote/abroad positions
• Team well-being activities