Portuguese + English Customer Service

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a bilingual Customer Service Professional with strong digital advertising knowledge. The role combines customer support with paid campaign awareness, requiring fluency in Portuguese and English and a customer-focused mindset.

You'll engage with advertisers and users in an on-site, fast-paced environment in Lisbon. Experience in contact centres and familiarity with social media products will help you succeed, and you may be scheduled across

Qualifications

• Fluent Portuguese and English proficiency.
• Experience with paid campaigns in digital marketing.
• Background in digital marketing and social media concepts.

Skills

Portuguese & English fluency

Clear communication

Customer service

Tools

Paid campaign tools

Job description

CUSTOMER SUPPORT MEETS DIGITAL ADVERTISING.

Portuguese + English Customer Service Professional

Lisbon, Portugal | On-site

Cross Border Talents is seeking a customer-focused professional who understands the digital world and knows how to communicate with clarity.

This role combines customer service with an advertising technology environment. You'll support customers while drawing on your familiarity with digital marketing and paid campaigns.

Your experience

• Fluent Portuguese and English
• Previous experience in paid campaign management
• Background in digital marketing
• Experience in a contact centre or service programme related to advertising technology
• Familiarity with social media products and basic digital advertising concepts

The practical side

• Location: Lisbon, Portugal
• Work model: On-site
• Initial shifts: 07:00–16:00 or 10:00–19:00, scheduled between Monday and Sunday
• Possible future schedule: 24/7 rotational shifts with two rotating days off; details are still to be confirmed
• Relocation: Not offered

Does your experience match the digital space? We'd be glad to hear from you.