English-speaking Customer Service Professional

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 28,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking an English-speaking customer service professional with a background in digital marketing and paid campaign management to join on-site.

You will interact with customers and bridge digital advertising know-how with service delivery, with an initial schedule Monday through Sunday 07:00–19:00, and potential future rotation to 24/7 shifts. Relocation is not provided.

Qualifications

• Experience in paid campaign management.
• Background in digital marketing.
• Strong English communication skills.

Skills

Paid campaign management

Digital marketing

English communication

Job description

CUSTOMER CARE, WITH A DIGITAL TWIST.

English-speaking Customer Service Professional | Lisbon, Portugal

Cross Border Talents is looking for an English-speaking professional with a background in digital marketing and paid campaign management for an on-site customer service opportunity in Lisbon.

This role sits at the intersection of customer interaction and advertising technology. If you understand digital campaigns and enjoy communicating with people, this could be a strong next move.

What you’ll bring

• Previous experience in paid campaign management.
• Experience in digital marketing.
• Strong English communication skills.

The role at a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Initial schedule: Monday to Sunday, with shifts scheduled between 07:00 and 19:00 (07:00–16:00 or 10:00–19:00)
• Future schedule: The schedule may transition to 24/7 rotating shifts, with two rotating days off. This change is still to be confirmed.
• Relocation: Relocation support is not provided.

Interested in bringing your digital marketing experience into a customer-facing role?