Portugal-Based Medical Devices Tech Support (Spanish/English)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Relocation support provided

Job summary

Cross Border Talents is seeking a Spanish-speaking Technical Customer Support Specialist for a Medical Devices project based in Portugal. You will provide customer support in Spanish and English, troubleshoot technical inquiries, and document cases to ensure smooth resolution.

You will join a dynamic team in a full-time onsite role, with relocation support provided and a competitive salary. Fluency in Spanish and English, plus strong communication skills, are essential to deliver outstanding

Qualifications

• Fluent in Spanish and English as required languages.
• Tech-savvy with ability to handle technical inquiries.
• Strong communication skills to convey solutions clearly.
• Detail-oriented with good documentation practice.

Responsibilities

• Provide technical customer service and support in Spanish and English.
• Identify, troubleshoot, and resolve customer issues efficiently.
• Handle inquiries and complaints with professionalism, empathy, and patience.
• Clearly explain technical solutions to customers and document cases accurately.
• Track issues and follow up until resolution to ensure satisfaction.
• Maintain a positive customer experience and build loyalty.

Skills

Spanish

English

Technical support

Communication

Problem solving

Job description

Cross Border Talents is seeking a Spanish-speaking Technical Customer Support Specialist for a Medical Devices project based in Portugal. You will provide customer support in Spanish and English, troubleshoot technical inquiries, and document cases to ensure smooth resolution.

You will join a dynamic team in a full-time onsite role, with relocation support provided and a competitive salary. Fluency in Spanish and English, plus strong communication skills, are essential to deliver outstanding