Polish-Speaking Solutions Consultant - Relocation to Sofia

Mercier Consultancy Group; Portugal; On-site; EUR 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Job summary

Mercier Consultancy Group seeks a Polish Speaking Solutions Consultant to join our Sofia-based team. You will deliver expert customer support, using Polish to communicate across channels and resolve inquiries quickly.

You must be native or fluent in Polish with English proficiency and be willing to relocate to Sofia. We offer a competitive monthly salary, fully paid training, a relocation package, health insurance, and strong career growth opportunities.

Qualifications

• Polish language fluency (spoken and written).
• English proficiency for international collaboration.

Responsibilities

• Deliver expert-level customer support in Polish across channels.
• Analyze and resolve customer inquiries promptly and professionally.
• Collaborate with international teams to maintain quality metrics in Sofia.
• Identify areas to improve service experiences for customers.
• Manage documentation and reporting for customer interactions.
• Relate to customers with a brand-consistent experience.

Skills

Polish fluency

English proficiency

Problem solving

Client-facing experience

Job description

Mercier Consultancy Group seeks a Polish Speaking Solutions Consultant to join our Sofia-based team. You will deliver expert customer support, using Polish to communicate across channels and resolve inquiries quickly.

You must be native or fluent in Polish with English proficiency and be willing to relocate to Sofia. We offer a competitive monthly salary, fully paid training, a relocation package, health insurance, and strong career growth opportunities.