Greek-Speaking Solutions Consultant — Sofia (Relocation)

Mercier Consultancy Group; Portugal; Presencial; EUR 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid relocation package (flight,

Fully paid training

Comprehensive health insurance

Monthly performance bonus

Competitive salary

Resumo da oferta

Mercier Consultancy Group is seeking a Greek Speaking Solutions Consultant to join our team in Bulgaria. You will act as the primary contact for Greek-speaking clients, handle inquiries via phone, email, and live chat, and troubleshoot issues to provide timely resolutions.

The role requires native Greek and strong English, with a full relocation package to Sofia and on-site work. Competitive salary, paid training, health insurance, and a performance bonus are offered.

Qualificações

• Native or fluent Greek (spoken and written).
• Proficient level of English.
• Experience in customer support services is preferred.
• Strong problem-solving skills and customer-centric mindset.

Responsabilidades

• Serve as the primary point of contact for Greek-speaking clients in customer support.
• Handle high-volume inquiries via phone, email, and live chat; ensure customer satisfaction.
• Troubleshoot technical or account-related issues to deliver timely resolutions.
• Maintain detailed records of interactions in CRM systems.
• Collaborate with internal teams to improve service processes.
• Participate in ongoing training to stay updated on product developments.
• Uphold professional and empathetic support in every interaction.

Conhecimentos

Greek language

English language

Customer support

Communication

Problem solving

Ferramentas

CRM software

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Greek Speaking Solutions Consultant to join our team in Bulgaria. You will act as the primary contact for Greek-speaking clients, handle inquiries via phone, email, and live chat, and troubleshoot issues to provide timely resolutions.

The role requires native Greek and strong English, with a full relocation package to Sofia and on-site work. Competitive salary, paid training, health insurance, and a performance bonus are offered.