Polish-speaking Insurance Support Specialist - Lisbon

Cross Border Talents; Lisboa; Sur place; EUR 10 000 - 11 000; Plein temps

Avantages offerts par ce poste

Relocation support

Shared accommodation (up to 12 months)

€100 performance bonus per 12 months

Meal allowance €7.63 net per working‑d

Résumé du poste

Cross Border Talents in Lisbon, Portugal is hiring a Polish-speaking Customer Service Representative to support customers with insurance-related questions. You will respond to inquiries, explain product information, and help customers understand coverage and available support options.

Responsibilities include handling enquiries by phone and email, providing information about insurance products, and directing brokers to the appropriate team.

Qualifications

• Polish and English language proficiency required.
• Customer service experience is advantageous.
• Insurance knowledge or experience is beneficial.
• Strong verbal and written communication skills.

Responsabilités

• Handle customer enquiries by phone and email.
• Provide clear information about insurance products and services.
• Answer questions about policy coverage and related matters.
• Assist customers with policy cancellations and other service requests.
• Direct insurance brokers' enquiries to the appropriate team.
• Maintain accurate records and deliver professional customer service.

Connaissances

Polish language

English language

Customer service experience

Insurance knowledge

Description du poste

Cross Border Talents in Lisbon, Portugal is hiring a Polish-speaking Customer Service Representative to support customers with insurance-related questions. You will respond to inquiries, explain product information, and help customers understand coverage and available support options.

Responsibilities include handling enquiries by phone and email, providing information about insurance products, and directing brokers to the appropriate team.