Lisbon Insurance Support Specialist — Relocation & Bonus

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Shared accommodation

Performance bonus

Job summary

Cross Border Talents in Lisbon is seeking an insurance customer service specialist to join an international team. You will handle customer inquiries by phone and email, explain coverage, and assist with policy cancellations.

You will support insurance brokers, work on-site in Lisbon, and adapt to rotating shifts between mornings and evenings, including public holidays. Fluency in Polish and English is required.

Qualifications

• Polish C1/C2 and English B2 expected.
• Previous insurance customer service experience required.
• Strong communication and professional attitude essential.

Responsibilities

• Handle customer inquiries via phone and email.
• Explain insurance coverage and assist with policy cancellations.
• Support insurance brokers with their requests.

Skills

Polish C1/C2

English B2

Customer service

Job description

Cross Border Talents in Lisbon is seeking an insurance customer service specialist to join an international team. You will handle customer inquiries by phone and email, explain coverage, and assist with policy cancellations.

You will support insurance brokers, work on-site in Lisbon, and adapt to rotating shifts between mornings and evenings, including public holidays. Fluency in Polish and English is required.