Polish Speaking Insurance Support Specialist (Lisbon)

Concentrix; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Full paid training

Career development programs

Bring-a-friend bonus opportunities

Resumo da oferta

Concentrix is seeking a Customer Representative (Polish-speaking) to join their team in Lisbon, Portugal. In this role, you will manage client inquiries and requests regarding insurance policies while ensuring high levels of customer satisfaction. Ideal candidates will be fluent in Polish (C2) and English (B2), with strong communication skills and previous customer service experience being a plus. Benefits include competitive salary, career development programs, and full paid training.

Qualificações

• High level of Polish (C2) and fluent in English (B2).
• Previous customer experience is a plus.
• Excellent verbal and writing skills, formal and diplomatic stance.

Responsabilidades

• Receive telephone calls or chats from clients regarding insurance policies.
• Process requests in the client policy administration system.
• Index and electronically archive documents.

Conhecimentos

Polish (C2)

English (B2)

Customer service experience

Excellent verbal and writing skills

Proactive attitude

Team player

Descrição da oferta de emprego

Concentrix is seeking a Customer Representative (Polish-speaking) to join their team in Lisbon, Portugal. In this role, you will manage client inquiries and requests regarding insurance policies while ensuring high levels of customer satisfaction. Ideal candidates will be fluent in Polish (C2) and English (B2), with strong communication skills and previous customer service experience being a plus. Benefits include competitive salary, career development programs, and full paid training.