Polish-Speaking Airline Support Agent - Lisbon(Relocation)

Closerhire; Lisboa; Vor Ort; EUR 12.000 - 14.000; Vollzeit

Benefits dieser Stelle

Health insurance

Meal allowance

Documentation support

Holiday allowances

Zusammenfassung

CloserHire is recruiting for a Polish-speaking Customer Support Representative in Lisbon to assist Polish customers via phone, email and chat on travel inquiries for the TAP Air Portugal project. This on-site role involves rotating Monday–Sunday shifts across a 40-hour week and relocation support is included.

You will work in a multilingual contact centre environment, delivering high-quality customer service and travel assistance in English (B2) and Polish.

Qualifikationen

• Polish-speaking candidates with strong English (B2) required.
• Customer service mindset with good problem-solving skills.
• Willingness to work a 40-hour week on rotating Monday–Sunday shifts.

Aufgaben

• Assist Polish-speaking customers via phone, email and chat.
• Support TAP Air Portugal project with travel-related inquiries.
• Provide multilingual support in an international airline contact centre environment.

Kenntnisse

Polish language

Customer service

Problem solving

English (B2)

Jobbeschreibung

CloserHire is recruiting for a Polish-speaking Customer Support Representative in Lisbon to assist Polish customers via phone, email and chat on travel inquiries for the TAP Air Portugal project. This on-site role involves rotating Monday–Sunday shifts across a 40-hour week and relocation support is included.

You will work in a multilingual contact centre environment, delivering high-quality customer service and travel assistance in English (B2) and Polish.