Polish-Speaking Airline Support Agent – Lisbon (On-site)

CloserHire; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Health insurance from day one

Documentation support

Christmas and holiday allowances

Productivity bonus

Job summary

CloserHire is recruiting for a Customer Support Representative in Lisbon to assist Polish-speaking customers via phone, email and chat within an international airline environment. The role offers full-time, on-site work with rotating Monday–Sunday shifts (40h/week) and a focus on travel-related inquiries.

Native or fluent Polish is required, along with strong English (B2). The package includes private health cover, meal allowance and various benefits, with relocation support if needed.

Qualifications

• Native or fluent Polish required.
• Strong English (B2) required.
• Customer service mindset with passion for helping customers and strong problem-solving skills.
• Willingness to work full-time 40 hours/week on rotating Monday–Sunday shifts.

Responsibilities

• Assist Polish-speaking customers via phone, email, and chat with travel-related inquiries.
• Provide travel assistance in an international airline environment.
• Deliver high-quality customer support in a multilingual contact centre setting.

Skills

Polish language

English language

Customer service mindset

Problem solving

Flexibility

Reliability

Job description

CloserHire is recruiting for a Customer Support Representative in Lisbon to assist Polish-speaking customers via phone, email and chat within an international airline environment. The role offers full-time, on-site work with rotating Monday–Sunday shifts (40h/week) and a focus on travel-related inquiries.

Native or fluent Polish is required, along with strong English (B2). The package includes private health cover, meal allowance and various benefits, with relocation support if needed.