Polish/English Bilingual Customer Solutions Specialist Sofia

Mercier Consultancy Medical; Portugal; À distance; EUR 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Fully Paid Relocation Package

Monthly Performance Bonus

Monthly Accommodation Bonus

Fully Paid Training

Health Insurance

Résumé du poste

A leading consultancy firm in Portugal is seeking a Customer Solutions Specialist fluent in Polish and English. This full-time role offers competitive pay and a fully paid relocation package to Sofia, Bulgaria. Responsibilities include providing exceptional support to clients, maintaining records, and engaging with clients proactively. Ideal candidates are problem-solvers with excellent communication skills. Monthly bonuses and health insurance are included in the benefits.

Qualifications

• Previous experience in customer service or similar role is advantageous.
• Strong analytical mindset and rapport-building skills.
• Enthusiastic about delivering high-level customer service.

Responsabilités

• Provide exceptional customer support to Polish-speaking clients.
• Engage in proactive communication with clients to understand needs.
• Document interactions and maintain accurate client records.
• Work collaboratively with cross-functional teams for solutions.
• Analyze feedback to suggest service improvements.

Connaissances

Fluent in Polish

Fluent in English

Problem-solving

Strong communication skills

CRM familiarity

Description du poste

A leading consultancy firm in Portugal is seeking a Customer Solutions Specialist fluent in Polish and English. This full-time role offers competitive pay and a fully paid relocation package to Sofia, Bulgaria. Responsibilities include providing exceptional support to clients, maintaining records, and engaging with clients proactively. Ideal candidates are problem-solvers with excellent communication skills. Monthly bonuses and health insurance are included in the benefits.