Polish-English Customer Specialist – Lisbon On-Site

Cbtalents; Lisboa; On-site; EUR 9,343 - 11,191; Full time

Benefits offered by this job

Performance Bonus

Meal Allowance

Health Insurance

Welcome Bonus

Job summary

A leading international recruitment firm is seeking a Customer Service Specialist in Lisbon. This role involves supporting Polish-speaking customers in a dynamic e-commerce environment. The ideal candidate will possess fluency in Polish and English, alongside excellent customer service skills. Responsibilities include managing customer inquiries and ensuring high-quality service. The position offers competitive compensation, including a monthly salary of €920 plus benefits, and is perfect for those looking to grow their careers in a multicultural team.

Qualifications

• Fluency in Polish and English, both spoken and written.
• Strong understanding of e-commerce principles.
• Excellent customer service skills and communication abilities.

Responsibilities

• Manage customer queries efficiently.
• Handle high contact volumes during promotions.
• Provide excellent customer service with empathy.

Skills

Fluency in Polish

Fluency in English

Excellent customer service skills

Strong communication abilities

Ability to work under pressure

Job description

A leading international recruitment firm is seeking a Customer Service Specialist in Lisbon. This role involves supporting Polish-speaking customers in a dynamic e-commerce environment. The ideal candidate will possess fluency in Polish and English, alongside excellent customer service skills. Responsibilities include managing customer inquiries and ensuring high-quality service. The position offers competitive compensation, including a monthly salary of €920 plus benefits, and is perfect for those looking to grow their careers in a multicultural team.