Permanent French-Speaking IT Helpdesk for Banking Data

Caixa Mágica Software; Porto; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and Life Insurance

Tech equipment + SIM Card + personalスマ

Social events and team buildings

Training in latest technologies

Resumo da oferta

Caixa Mágica Software is seeking an IT Helpdesk professional to join the Portuguese team to support reporting and operational management for France. You will handle complaints and questions, collaborate with the team, and apply customer relationship techniques with rigor. French language expertise is required.

The role emphasizes data business knowledge, strong communication, and the ability to translate business needs into IT requirements within a banking/insurance context.

Qualificações

• Minimum 3 years experience as technical support advisor.
• Good knowledge of Data business.
• Excellent written and oral communication in French.

Responsabilidades

• Handle customer complaints, inquiries and problem management.
• Collaborate effectively in a team and be results-driven.
• Apply customer relationship techniques with rigor and resilience.
• Utilize management and decision-making tools.
• Support reporting and operational tasks for the France region.

Conhecimentos

Technical support

French fluency

Data literacy

Analytical skills

Communication skills

Ferramentas

Computer tools

Descrição da oferta de emprego

Caixa Mágica Software is seeking an IT Helpdesk professional to join the Portuguese team to support reporting and operational management for France. You will handle complaints and questions, collaborate with the team, and apply customer relationship techniques with rigor. French language expertise is required.

The role emphasizes data business knowledge, strong communication, and the ability to translate business needs into IT requirements within a banking/insurance context.