Norwegian-Speaking Mercedes-Benz Customer Expert – Greece

Mercier Consultancy MD; Portugal; On-site; EUR 28,000 - 39,000; Full time

Benefits offered by this job

13th/14th salaries

Relocation package

Mercedes-Benz brand training

Private health insurance

Job summary

Mercier Consultancy Group is recruiting Norwegian Speaking Customer Experts for Mercedes-Benz in Greece. You will provide luxury-tier support to Mercedes-Benz owners, addressing vehicle features, after-sales services, and dealership assistance.

The role emphasizes client-facing excellence, professional communication, and a passion for luxury automotive technology, with relocation support to Greece.

Qualifications

• Native or fluent Norwegian language required.
• Excellent communication and customer-first mindset.
• Experience in high-end customer service or automotive support is a plus.

Responsibilities

• Provide high-end support for Mercedes-Benz vehicle owners and dealerships.
• Handle inquiries about vehicle features, after-sales services, and dealership support.
• Maintain top customer satisfaction standards aligned with Mercedes-Benz brand prestige.
• Use diagnostic systems to resolve customer concerns efficiently.
• Collaborate with internal teams to ensure a seamless service experience for Norwegian-speaking clients.
• Stay updated on automotive innovations and vehicle models to provide expert guidance.
• Document all interactions accurately in the company database.

Skills

Norwegian language

Customer service

Communication skills

Luxury automotive interest

Job description

Mercier Consultancy Group is recruiting Norwegian Speaking Customer Experts for Mercedes-Benz in Greece. You will provide luxury-tier support to Mercedes-Benz owners, addressing vehicle features, after-sales services, and dealership assistance.

The role emphasizes client-facing excellence, professional communication, and a passion for luxury automotive technology, with relocation support to Greece.