Norwegian-Speaking Retail Support Pro — Relocate to Greece

Mercier Consultancy MD; Portugal; Vor Ort; EUR 18.000 - 29.000; Vollzeit

Benefits dieser Stelle

Competitive salary

13th+14th salary

Performance bonus

Relocation package

Full training

Private health insurance

Career development

Zusammenfassung

Mercier Consultancy Group is recruiting a Norwegian-speaking Zalando Customer Expert to support customers and uphold brand standards in Greece. You will handle orders, returns, and payments while guiding shoppers with personalized advice and cross-border collaboration.

Join a high-energy retail team, enjoy a comprehensive relocation package, ongoing training, and a competitive monthly salary with performance-based bonuses. Greek life and culture await as you advance in European fashion retail.

Qualifikationen

• Native or fluent Norwegian (written and spoken).
• EU passport or valid work permit.
• Proven customer service experience, preferably in retail/e-commerce.
• Strong digital literacy and familiarity with online platforms.
• Excellent communication and target-driven mindset.
• Passion for fashion and e-commerce trends.

Aufgaben

• Provide world-class support to Zalando customers via multiple channels.
• Resolve inquiries on orders, returns, and exchanges.
• Act as a brand ambassador upholding high retail standards.
• Assist with account management, payments, and personalized shopping.
• Collaborate with international teams to optimize service delivery.
• Stay updated on retail campaigns and stock availability.

Kenntnisse

Norwegian language

Customer service

CRM systems

Jobbeschreibung

Mercier Consultancy Group is recruiting a Norwegian-speaking Zalando Customer Expert to support customers and uphold brand standards in Greece. You will handle orders, returns, and payments while guiding shoppers with personalized advice and cross-border collaboration.

Join a high-energy retail team, enjoy a comprehensive relocation package, ongoing training, and a competitive monthly salary with performance-based bonuses. Greek life and culture await as you advance in European fashion retail.