Danish Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

Mercier Consultancy MD; Portugal; Hybrid; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Relocation package

Performance bonus

13th and 14th salaries

Health insurance

Professional training

Career growth

Job summary

Mercier Consultancy Group is seeking Danish-speaking Customer Experts for Mercedes-Benz in Greece. You will deliver premium support to Danish-speaking clients, handling inquiries about vehicle maintenance, specs, and service scheduling, while upholding Mercedes-Benz brand standards.

This remote-friendly role offers a competitive monthly salary, 13th/14th salaries, relocation support, and ongoing professional training.

Qualifications

• Native or fluent Danish (spoken and written).
• EU passport (mandatory).
• Strong proficiency in English for collaboration.
• Experience in automotive or luxury customer service valued.
• Excellent communication and remote-working capability.

Responsibilities

• Provide premium Danish-speaking customer service for Mercedes-Benz clients.
• Handle inquiries about maintenance, specs, and service scheduling.
• Maintain high customer satisfaction by resolving issues professionally.
• Reflect Mercedes-Benz premium values in all interactions.
• Navigate CRM systems to track history and vehicle data.
• Collaborate with international teams to improve service delivery.

Skills

Danish language

English language

Customer service

Remote work

Job description

Danish Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we specialize in placing exceptional professionals into rewarding career paths across the continent, including prestigious jobs in Greece.

Job Overview

We are seeking talented individuals to join our team as Danish Speaking Customer Experts for Mercedes-Benz position in Greece, representing one of the world's most iconic luxury automotive brands. This role offers a unique opportunity to provide premium support in the automotive industry while enjoying the vibrant professional landscape of a remote-friendly role based in beautiful Greece.

Key Responsibilities

• Provide world-class customer service to Danish-speaking clients on behalf of the Mercedes-Benz brand
• Manage inquiries regarding luxury vehicle maintenance, technical specifications, and service scheduling within the automotive industry
• Maintain high levels of customer satisfaction by resolving complex issues with professionalism and precision
• Ensure all interactions reflect the premium values and high quality associated with Mercedes-Benz
• Efficiently navigate internal automotive CRM systems to track customer history and vehicle data
• Collaborate with international teams to share insights and improve service delivery standards
• Act as a brand ambassador for one of the most prestigious names in the automotive sector

Requirements

• Native or fluent Danish (spoken and written)
• Valid EU passport (mandatory)
• Strong proficiency in English to collaborate within our international team
• Previous experience in the automotive industry or luxury customer service is highly valued
• Excellent communication skills and a passion for automotive excellence
• Ability to thrive in a remote working environment while maintaining peak performance

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Monthly Performance Bonus for achieving set targets
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided)
• Fully Paid Professional Training to excel in the automotive industry
• Comprehensive Health Insurance coverage
• Opportunities for professional growth within Mercier Consultancy Group and the Mercedes-Benz network
• And Much More..

Life in Greece

Choosing to work in Greece offers a unique blend of historical significance and a modern, high-quality lifestyle. As a hub for international talent, Greece provides a welcoming environment, stunning Mediterranean weather, and a vibrant social scene that makes it one of the most desirable destinations for Danish-speaking jobs in Europe.

Beyond the professional opportunity, your relocation to Greece will introduce you to world-renowned cuisine, breathtaking landscapes, and an exceptional quality of life. At Mercier Consultancy Group, we ensure your move to Greece is seamless with our fully paid relocation package, allowing you to focus on your career success while exploring everything that living in Greece has to offer.