Multilingual Technical Support Advisor | IT & Cloud

Cross Border Talents; Porto; On-site; EUR 19,738; Full time

Benefits offered by this job

Relocation bonus

Competitive annual salary

Career development opportunities

Multicultural work environment

Job summary

A global talent solutions company is seeking Technical Support Advisors fluent in English or Portuguese for their team in A Coruña, Spain. This full-time position involves providing technical assistance with software, hardware, and cloud technologies. Ideal candidates will have a customer-focused attitude and be ready for a multicultural work environment. The role offers a competitive salary of 19,738 gross/year, with career development opportunities and a relocation bonus for qualifying candidates.

Qualifications

• Fluent English or Portuguese (B2 level or higher).
• Experience in IT technologies, especially cloud solutions.
• Customer-focused attitude with great attention to detail.

Responsibilities

• Provide technical assistance to customers via phone, chat, or email.
• Diagnose and resolve software, hardware, and cloud technology issues.
• Deliver professional and empathetic customer service.

Skills

Technical support

Interpersonal skills

Problem-solving

Analytical thinking

Communication skills

Education

Education in IT technologies

Tools

Office

Outlook

OneDrive

Exchange

SharePoint

Lync Server

Microsoft Windows

Job description

A global talent solutions company is seeking Technical Support Advisors fluent in English or Portuguese for their team in A Coruña, Spain. This full-time position involves providing technical assistance with software, hardware, and cloud technologies. Ideal candidates will have a customer-focused attitude and be ready for a multicultural work environment. The role offers a competitive salary of 19,738 gross/year, with career development opportunities and a relocation bonus for qualifying candidates.