Spanish-Speaking Client Support Advisor — Lisbon

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Paid training

Clear career progression

Learning and leadership programs

Job summary

A leading technology service provider based in Lisbon is looking for a Spanish-Speaking Client Support Advisor. The role involves assisting customers with bookings and special travel requests while providing excellent support via multiple channels. Ideal candidates are fluent in Spanish and possess strong English skills, alongside prior experience in customer service. The company offers competitive compensation, paid training, and opportunities for career advancement in a vibrant and inclusive environment.

Qualifications

• Fluency in Spanish (C1) and strong English (B2).
• Excellent communication and team-oriented skills.
• 6 months experience in customer service or travel-related roles.

Responsibilities

• Manage bookings: create, update, or cancel reservations.
• Guide customers via phone, email, or chat.
• Assist with special services for VIP clients.
• Handle claims with empathy and efficiency.
• Provide accurate information for confident decisions.
• Make every interaction feel personal and memorable.

Skills

Fluency in Spanish (C1)

Strong command of English (B2)

Excellent interpersonal skills

Experience with GDS tools (Amadeus, Galileo, Sabre)

Customer service experience

Job description

A leading technology service provider based in Lisbon is looking for a Spanish-Speaking Client Support Advisor. The role involves assisting customers with bookings and special travel requests while providing excellent support via multiple channels. Ideal candidates are fluent in Spanish and possess strong English skills, alongside prior experience in customer service. The company offers competitive compensation, paid training, and opportunities for career advancement in a vibrant and inclusive environment.