Multilingual Technical Support Advisor | IT & Cloud

Cross Border Talents; Lisboa; On-site; EUR 17,764 - 21,711; Full time

Benefits offered by this job

Competitive salary

Relocation bonus

Multicultural work environment

Career development opportunities

Job summary

A global technology firm is seeking Technical Support Advisors in A Coruña, Spain. This role involves providing technical assistance and support for a world-leading software development company. Successful candidates will have experience in technical support or IT technologies, and be fluent in English or Portuguese. The job offers a competitive salary of €19,738 gross/year, relocation assistance, and a multicultural work environment with career development opportunities.

Qualifications

• Native or fluent English or Portuguese (B2 level or higher).
• Education or experience in IT technologies, particularly in cloud solutions.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical assistance and support to customers via phone, chat, or email.
• Diagnose and resolve issues related to software, hardware, and cloud technologies.
• Deliver professional and empathetic customer service.

Skills

Technical support experience

Fluent English or Portuguese

Strong communication skills

Interpersonal skills

Problem-solving skills

Education

Education in IT technologies

Tools

Microsoft Windows

Office

Outlook

OneDrive

Exchange

SharePoint

Lync Server

Cloud technologies

Job description

A global technology firm is seeking Technical Support Advisors in A Coruña, Spain. This role involves providing technical assistance and support for a world-leading software development company. Successful candidates will have experience in technical support or IT technologies, and be fluent in English or Portuguese. The job offers a competitive salary of €19,738 gross/year, relocation assistance, and a multicultural work environment with career development opportunities.