Multilingual Technical Support Advisor | IT & Cloud
Cross Border Talents
14 dias+
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Resumo da oferta
A global technology firm is seeking Technical Support Advisors in A Coruña, Spain. This role involves providing technical assistance and support for a world-leading software development company. Successful candidates will have experience in technical support or IT technologies, and be fluent in English or Portuguese. The job offers a competitive salary of €19,738 gross/year, relocation assistance, and a multicultural work environment with career development opportunities.
Qualificações
- Native or fluent English or Portuguese (B2 level or higher).
- Education or experience in IT technologies, particularly in cloud solutions.
- Ability to work independently and as part of a team.
Responsabilidades
- Provide technical assistance and support to customers via phone, chat, or email.
- Diagnose and resolve issues related to software, hardware, and cloud technologies.
- Deliver professional and empathetic customer service.
Conhecimentos
Technical support experience
Fluent English or Portuguese
Strong communication skills
Interpersonal skills
Problem-solving skills
Formação académica
Education in IT technologies
Ferramentas
Microsoft Windows
Office
Outlook
OneDrive
Exchange
SharePoint
Lync Server
Cloud technologies
Descrição da oferta de emprego
A global technology firm is seeking Technical Support Advisors in A Coruña, Spain. This role involves providing technical assistance and support for a world-leading software development company. Successful candidates will have experience in technical support or IT technologies, and be fluent in English or Portuguese. The job offers a competitive salary of €19,738 gross/year, relocation assistance, and a multicultural work environment with career development opportunities.
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